Introduction

Dental Stock X-Change takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users and clients in accordance with worldwide practices for customer privacy and data protection.

This policy describes the way we handle and use the personal information that we obtain from your interactions with us as a business including visiting our website www.dentalstockxchange.co.uk or social media pages.

It further explains why and how we will use the personal information that you have given us, with whom we share it with and the rights you have in connection with the information we use.

Why do we collect your data?

We want to provide you with the best experience. The data we collect allows us to work with you, personalise our services and promotions to what best suits you. We use your IP address to help diagnose problems with our server and to administer our website. We use the contact information from the registration form you submit to contact you when necessary and to provide occasional information on Dental Stock X-Change. Users may opt-out of receiving mailings at any time

How do we collect your data?

We collect personal information from you through the use of enquiry and registration forms on our website and every time you e-mail us your details. We may also collect data via dental events and social media. We also use cookies on our website. Please refer to our Cookie Policy for more information.

What data do we collect?

Identity information: including title, first name, last name GDC number and username.

Contact information: including telephone numbers, private address/practice address, email address and social media ID.

Transactional information: Details about payments to and from Dental Stock X-Change. We do not hold bank details.

Technical information: IP address, browser type.

Profile information: Survey feedback responses.

Aggregated data: statistical data including demographic data and browsing patterns

Will the data be shared with any third parties?

We only share your data with third party suppliers that have a benefit to you, such as couriers so that they can deliver your items. We will not release your personal data without your consent or as required by law

What is the legal basis for processing the data?

Processing shall be lawful only if and to the extent that at least one of the following applies:

• The data subject has given consent to the processing of his or her personal data for one or more specific purposes
• Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
• Processing is necessary for compliance with a legal obligation to which the controller is subject
• Processing is necessary in order to protect the vital interests of the data subject or of another natural person

How long will the data be stored for?

The data of customers who remain inactive will be held for 7 years and then deleted

What rights do you have?

• The right of access
  Data subjects are able to request access to your personal data. We will comply with any access request within one month of receipt. No fee will be charged unless the request is “manifestly unfounded or excessive”
• The right to rectification
  Data subjects can have their personal data rectified if it is inaccurate or incomplete. We will comply with any request to rectify within one month of receipt.
• The right to erasure
  Data subjects have the right for their data to be erased. Eg the data is no longer necessary in relation to the purpose for which it was collected/processes. This can be refused for legal reasons

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purpose identified.

Consent is required for Dental Stock X-Change to process personal data, but it must be explicitly given. Where we are asking for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by unsubscribing from our mailings or deleting your account via your dashboard.

If you have any questions about our Privacy Policy please contact us at:

Dental Stock X-Change 26 Maltby Road Chessington Surrey KT9 2BX 02083912171

Email: info@dentalstockxchange.co.uk

How can the data subject raise a complaint?

Please contact us first if you have any concerns so that we have the opportunity to address them and if you feel we have not handled the situation satisfactorily you have the right to make a complaint to the Information Commissioners Office (ICO) www.ico.org.uk